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AI Receptionist Cost Per Month: UK Pricing Explained

Eldris Voice costs from £497 a month plus a one-off setup fee. Three published tiers and Enterprise by quote, fully managed. Starter covers one language pair, Scale all six.

Eldris Voice costs from £497 a month plus a one-off £497 setup fee. That buys a managed AI receptionist, trained on your services and prices. Starter covers one language pair, Growth up to three languages and Scale all six. You pay a monthly subscription with a set number of call minutes. There is no per-call billing on the published tiers.

Call the live demo line020 3769 0881You will be speaking to an AI receptionist.

WHAT DOES AN AI RECEPTIONIST COST IN THE UK?

What does an AI receptionist cost in the UK?

Eldris Voice costs £497 to £1,497 a month, plus a one-off setup fee of £497 or £997. Other providers publish lower prices for tools you set up yourself, and per-minute prices for developer platforms. The comparison further down this page quotes what each provider publishes, with the date we checked their page.


What an AI receptionist costs in the UK: a complete answer

An AI receptionist is a phone-answering service run by a trained software agent rather than a person. The price depends on three things: how many call minutes you need each month, how many languages your callers use, and whether you buy a tool you set up yourself or a managed service built for you. Eldris Voice is a managed service. The setup fee covers discovery, training on your business, scenario testing and the switch to live calls, which takes about 14 days. The monthly fee covers the agent, the call minutes in your tier and a weekly review of the calls it could not answer. For a comparison of human and AI options for smaller firms, see our small business phone answering guide.


OUR FOUR TIERS: WHAT YOU ACTUALLY GET

Our four tiers: what you actually get

Eldris Voice has three published tiers and Enterprise by quote. The right tier depends on your call minutes, the number of languages your callers use and how many service areas the agent must cover.

Starter

£497monthly
  • Setup£497
  • Minutes a month500
  • LanguagesOne language pair
  • Best for1–3 person firms
Get a quote for Starter

Growth

£997monthly
  • Setup£997
  • Minutes a month1,500
  • LanguagesUp to three languages
  • Best for4–15 person firms
Get a quote for Growth

Scale

£1,497monthly
  • Setup£997
  • Minutes a month4,000
  • LanguagesAll six languages
  • Best for15–50 person firms
Get a quote for Scale

Starter covers one language pair and one service vertical, with 500 call minutes a month. Leads are delivered by email. The agent answers calls, handles qualifying questions and routes booked leads. It does not include call transcripts or a monthly tuning session.

Growth raises the language allowance to three and adds a second service vertical, for example property sales and lettings. It includes 1,500 call minutes a month. Leads go to Slack as well as email. You receive full call transcripts and a monthly tuning call with our team.

Scale includes all six languages: English, German, French, Spanish, Italian and Mandarin. Additional languages can be requested. The agent answers from your live knowledge base rather than only from its initial training. It includes 4,000 call minutes a month, an online reporting dashboard and weekly reports on the questions the agent could not fully answer and what we changed.

Enterprise is priced by quote. It adds voice cloning, white-label phone numbers, bespoke CRM integrations, a service-level agreement and private deployment. Email [email protected] to discuss requirements.

What decides the tier: minutes and languages. Starter’s 500 minutes are about 250 two-minute calls a month, or about 12 calls a working day. If you take more calls than that, or need a third language, Growth fits. Scale is sized for a busy inbound line or for callers in all six languages.

Call the live demo line020 3769 0881You will be speaking to an AI receptionist.

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COST PER MINUTE VS COST PER MONTH: HOW WE PRICE

Cost per minute vs cost per month: how we price

Eldris Voice is priced per month, not per minute. Your subscription includes a set number of call minutes; you are not billed for each call. A billable minute is any 60-second period in which the agent is handling a call. The clock starts when the call connects and stops when it ends.

If you approach your monthly allowance, we tell you. You can move up a tier, or minutes above the allowance are billed at the per-minute rate set out in your order confirmation. Calls are not cut off. You can move up or down a tier from the start of any billing month.


HOW DOES THIS COMPARE TO HIRING A MULTILINGUAL RECEPTIONIST?

How does this compare to hiring a multilingual receptionist?

The Scale tier costs £1,497 a month, or £17,964 a year, plus a £997 setup fee, and covers all six languages. Compare that with the full cost of employing a person: salary, employer National Insurance, pension contributions, leave cover and recruitment. Starter, at £497 a month, suits firms that do not yet need a full hire.

The comparison is not only about cost. A person covers their own working hours. The agent answers at any hour and can switch language in the same call. It cannot replace a person on every call: some calls need a relationship. For first-line calls, compare the numbers above with your own.


HOW DOES THIS COMPARE TO SMITH.AI, RINGCENTRAL AND RETELL AI?

How does this compare to Smith.ai, RingCentral and Retell AI?

The comparison further down this page lists, for each provider, the published price, languages, who sets the agent up, phone number and human fallback. Every competitor fact is quoted from that provider’s own page and was checked on 26 September 2026. Where a provider does not publish a fact, the table says so.

Full side-by-side pages: Eldris Voice and Smith.ai, Eldris Voice and RingCentral AI Receptionist, and Eldris Voice and Retell AI.

Stuck between tiers, or want to talk through a specific call profile? Email Mark at [email protected].


Balance scale comparing AI operator versus a human hire
SETUP FEES, MINUTE ALLOWANCES, OVERAGE: THE HONEST EDGES

Setup fees, minute allowances, overage: the honest edges

Setup fee. The setup fee covers discovery, training on your business, scenario testing and the switch to live calls. It is a one-off payment, charged at the start. It is not an annual charge.

Minute allowance. Each tier has a monthly minute allowance: 500 minutes on Starter, 1,500 on Growth and 4,000 on Scale.

Overage. If you exceed your monthly allowance, we tell you before you reach it. Minutes above the allowance are billed at the per-minute rate set out in your order confirmation. Calls are not dropped.

Changing tier and cancelling. You can move up or down a tier from the start of any billing month. Plans run month to month. You can cancel by email at any time; cancellation takes effect at the end of the billing period (Terms of Service, section 6).

Refunds. Fees already paid, including setup, are not refunded. The exception: if we do not deliver the agreed service, you get a full refund of the fee for that service (Terms of Service, section 6.3).

What the setup fee does not cover. Bespoke CRM integrations beyond the standard connectors on Growth and Scale are scoped and quoted separately at Enterprise. White-label phone numbers, voice cloning and private deployment are Enterprise-only.

Call the live demo line020 3769 0881You will be speaking to an AI receptionist.

FREQUENTLY ASKED QUESTIONS

Frequently asked questions

If you want to see how Eldris Voice fits together end to end, the Eldris Voice overview covers how the agent is trained, the languages per tier and how calls are handed to a person.

How much does an AI receptionist cost per month in the UK?

Eldris Voice costs £497, £997 or £1,497 a month depending on the tier, plus a one-off setup fee of £497 (Starter) or £997 (Growth and Scale). Enterprise is priced by quote. Other providers publish lower prices for tools you set up yourself; the comparison on this page lists them with the date we checked.

How much does an AI agent cost per month?

Eldris Voice costs £497 to £1,497 a month for a managed agent trained on your business, with 500 to 4,000 call minutes included. Developer platforms charge per minute instead, and you build and maintain the agent yourself. The comparison on this page lists their published rates.

What is the average cost for an AI answering service?

We have not found an independent survey of UK prices, so we do not quote an average. The comparison on this page lists what individual providers publish, from self-serve tools to managed services, checked on 26 September 2026.

What is the cheapest AI phone agent?

The comparison on this page lists the published entry prices we found on 26 September 2026. The lowest are self-serve tools and per-minute developer platforms, where you set up or build the agent yourself. Eldris Voice Starter is £497 a month, built and run for you.

Can I pay per call instead of per month?

No. Eldris Voice is a monthly subscription with a set number of call minutes, so your costs are predictable. Per-minute pricing exists on developer platforms, where you build and maintain the agent yourself. If you take very few calls, a per-minute tool may cost you less.

Compare before you buy

Why Eldris Voice, and what the alternatives publish

Eldris Voice costs more than a self-serve tool. What the price buys, in facts you can check:

  • Built for you. Eldris builds and trains it on your services and prices; live in about 14 days.
  • Languages in the plan. Starter: one language pair; Growth: up to three languages; Scale: all six languages.
  • Published prices. Starter £497 a month + £497 setup; Growth £997 a month + £997 setup; Scale £1,497 a month + £997 setup; Enterprise by quote.
  • Your number stays yours. Calls forward to the agent; it hands a call to your team when it cannot help.
  • Try it first. Call the demo line, 020 3769 0881. You will be speaking to an AI receptionist.

Below, what other providers publish on their own websites, quoted word for word and linked. Read it and compare.

AI receptionist providers compared. Competitor facts are quoted from each provider's own page and were checked on . "Not published" means the fact was not on the page linked. Prices are shown in the currency each provider publishes.
Provider Price (as published)LanguagesWho sets it upPhone numberHand-over to a person
Eldris Voice Starter £497 a month + £497 setup; Growth £997 a month + £997 setup; Scale £1,497 a month + £997 setup; Enterprise by quote Starter: one language pair; Growth: up to three languages; Scale: all six languages (English, German, French, Spanish, Italian, Mandarin) Eldris builds and trains it on your services and prices; live in about 14 days Keep your own number: calls forward to the agent. UK demo line 020 3769 0881 Hands the call to your team, or takes the details for a call-back
Smith.ai AI plan: “$150/mo $2.00/call” Free AI plan: “$0 mo 25 calls/mo ($3.00/call after that)” Human receptionists: “$300 / month 1 free transfer destination” Human plans, per call: “Dedicated Spanish line — $1.00” (AI plans: not published) AI Pro: “Set it up yourself with dedicated support.” AI Enterprise ($500/mo): “We build and run a custom solution for you.” Human plans: “A dedicated local or toll-free number is given to you” (no country stated) “the call can be transferred to a live North America-based receptionist”
RingCentral AI Receptionist UK: “£32” per “/account/month”, “100 minutes included”, as a “RingEX Add-on” US: “standalone plan starting at $49 per month, which includes 100 minutes of usage” UK page: “Handle questions instantly across English, Spanish, and French” US page: “including English, Spanish, French, Italian, German, Portuguese” “The AI setup process takes just minutes through your RingCentral portal” UK: “and as an add-on in the U.K. and Australia” (needs a RingEX phone plan) US: “you can keep your current numbers” “escalate complex requests directly to your team with a complete call summary”
Retell AI “$0.07-$0.31 / min for AI Voice Agents” Phone numbers: “$2.00/month” Not published “Just build, test, and pay as you scale.” “Go from signup to live agent in minutes.” Telephony option: “United Kingdom (Twilio)” “Switch between human and AI”
Hand On Web “Our Starter plan is £149/month for 200 answered minutes” Starter setup fee: “£199” (the pricing page shows “50% Off Setup”) “supports multiple languages including Welsh, Polish, Punjabi” Professional plan: “2 languages included” “Our Chester-based team handles the entire setup” “Most businesses have their AI receptionist live within 1-2 weeks.” “connects to your existing business phone number through call forwarding” Professional plan: “Transfer to human with context”
Jodie (heyjodie.com) Basic: “£49/month” “Every plan includes unlimited minutes.” “Month-to-month, no setup fees, no minimum term.” Not published “Most businesses are live in under 10 minutes.” “No porting, no new numbers.” Professional and Premium plans: “Call transfers”
Trillet “$49/mo” “150 minutes included, then $0.20/min” “32 languages” “From sign-up to first call in about 5 minutes.” “Keep your existing phone number” Not published
ARROW (aiphonecalls.co.uk) “ARROW starts at £99/month, with 150 minutes of call time included.” Not published “Arrives fully trained, done-for-you in under 7 days” “You keep your current number.” “it smoothly transfers the call to you or takes a detailed message”
Softomate Solutions “Setup from £2,000 + £99/month + usage” Not published “Live in 2-3 Weeks, Done For You” “You keep your existing branch number through number porting or SIP trunking” “the AI transfers immediately and flags the enquiry”

Side-by-side pages: Eldris Voice and Smith.ai · Eldris Voice and RingCentral · Eldris Voice and Retell AI. Prices change: check the provider's page before you buy.

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FROM
£497 / month
LIVE IN
About 14 days
LANGUAGES
All 6 on Scale
BACKED BY
Mark, personally

Eldris services

Selling abroad? Eldris covers the rest of the move.

Eldris Voice is one of six Eldris services. The others cover the website and the compliance work that selling in the EU and UK needs.

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One operator for selling into Europe: EU and UK compliance, a translated website and multilingual calls, from one company.

Who it is for: Ecommerce brands and marketplace sellers entering or growing in the EU and UK.

Compliance from £185 per country, consultation from £195

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